Social media. Document retention. Invasive species. The issues public garden leaders deal with daily can be complex and difficult to navigate. Having effective and relevant institutional policies in place can help address these issues, streamline decision-making, and ensure strategic alignment for everyday work. But how do you create a policy that goes beyond simply words on a page to something that people will care about and adhere to? What is the best way to communicate about policies and their impact on staff? What steps do you need to take to get buy-in? How can your organization benefit from practical policy-making? This intensive workshop will address these questions, provide a working framework for creating institutional policies, and allow participants to plan their own successful foray into policy-making.